Leaders Furniture Customer Reviews All Reviews

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Leaders Furniture Reviews

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  • Leaders Furniture Nice With Conditions

    I purchased a really nice indoor dining set from the Casselberry store and was very satisfied with the quality and style of the product. I was not, however, terribly satisfied with the amount of time it took to get it delivered. I was told it would take two to three weeks. After three weeks I called and was told it would be ready by weeks end. A week later I called again and was told it would be delivered the next day. It's quality merchandise but please honor your promises. More...
    Insulationman's Picture   Insulationman    0 Comments   Comments
  • swivel rocker recliner

    We recently purchased a lovely swivel rocker recliner and are very happy with the comfort and appearance. We were able to get a perfect match to a chair that had been purchased 4 years before. It was a fair price for the quality and we were very happy to be able to order the same fabric that was on the older chair. The service in the store was very good. More...
    LMWV's Picture   LMWV    0 Comments   Comments
  • Service after the sale

    We purchased furnishings from Leaders in WPB. On delivery day 1 product was not on the truck. It had been removed from the invoice before delivery. We were not informed of this prior to the delivery day, I was disappointed to say the least, so before signing the invoice, I called the store for help. The sales people I spoke with nice but were unable to come up with an acceptable resolution. They claimed their authority to resolve problems was limited and suggested I call Leaders Corporate myself. I did, and spoke with a very capable Customer Service person. She was able to resolve the issue... More...
    tpa2362's Picture   tpa2362    0 Comments   Comments


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